01 / The gap
A month's marketing spend
Half your spend has no name on it.
0%
40 to 60% · est.
100%
02 / Calls you can return
Callbacks
Calls you never heard.
Your team answers first. AVA catches the rest.
Summary to the front desk within a minute.
14 days free
CALLBACKS / CALL LOG
Example
12:41 pm
Caught · new patient
+1
4:57 pm
Caught · new patient
+1
7:12 pm
Caught · new patient
+1
Front desk → callback owner
03 / Put a source to it
Source Numbers
Where each call came from.
Tracking numbers on every source.
CALL / SOURCE
Example
12:41 pm
Caught · new patient
4:57 pm
Caught · new patient
Ads
7:12 pm
Caught · new patient
Website
Coming · Not available yet
Where this goes.
Statement, coming as practice systems connect.
Example
$3,200 ÷ 14 new patients
=
$229
each
Per new patient who attended
How to start.
Start small. Count the calls.
01
Free check
Lunch
Near close
After hours
02
14 days of Callbacks free
03
One forwarding setting
About 15 minutes
Month-to-month
No setup fee
No % of ad spend